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Operations Lead

STORE 77 - EASTERN SHORE CENTRE
3050 State Highway 181 Suite #600
Spanish Fort, AL 36527
SUMMARY
The Operations Lead is responsible for all leading operational excellence in the store including store organization and merchandise flow. The Operations Lead will also strategically plan and execute visual merchandise direction to elevate the overall store environment and ensure a positive and consistent customer experience. Our ideal candidate has a warm and friendly personality and believes the perfect accessory has the power to make you feel great about yourself.
KEY RESPONSIBILITIES
Build and develop high performing operational specialist team
Lead operational effectiveness through the merchandise flow and inventory management activities
Plan, map, and execute all floor sets and associated updates within allocated payroll budgets and timelines
Execute back-office operational activities including damages and stockroom organization
Execute markdowns and re-tickets per company guidelines
Maintain compliance standards for shrink control
Execute standard operating procedures, policies, maintenance and supply ordering
Deliver an exceptional customer experience by creating and maintaining an elevated in-store environment
Ensure adherence to all retail policies and procedures by staff
SKILLS REQUIRED
Minimum 2 years retail management experience in a high volume/ high unit, multi-million dollar fashion retail environment is required
High school diploma required, college degree preferred
Acute attention to detail with a strong ability to prioritize and execute tasks effectively and efficiently
Relentless sense of urgency and deep curiosity to find solutions to drive business
Excellent communication and organizational skills
Keen ability to thrive in a fast paced, multi-tasking environment with shifting priorities
Considerable knowledge of retail systems, HR practices, and retail operations
Multi-lingual is beneficial
Must be eligible to work in the US
STORE 77 - EASTERN SHORE CENTRE
PO Box 28330
Tempe, 85285-8330
SUMMARY
The Operations Lead is responsible for all leading operational excellence in the store including store organization and merchandise flow. The Operations Lead will also strategically plan and execute visual merchandise direction to elevate the overall store environment and ensure a positive and consistent customer experience. Our ideal candidate has a warm and friendly personality and believes the perfect accessory has the power to make you feel great about yourself.
KEY RESPONSIBILITIES
Build and develop high performing operational specialist team
Lead operational effectiveness through the merchandise flow and inventory management activities
Plan, map, and execute all floor sets and associated updates within allocated payroll budgets and timelines
Execute back-office operational activities including damages and stockroom organization
Execute markdowns and re-tickets per company guidelines
Maintain compliance standards for shrink control
Execute standard operating procedures, policies, maintenance and supply ordering
Deliver an exceptional customer experience by creating and maintaining an elevated in-store environment
Ensure adherence to all retail policies and procedures by staff
SKILLS REQUIRED
Minimum 2 years retail management experience in a high volume/ high unit, multi-million dollar fashion retail environment is required
High school diploma required, college degree preferred
Acute attention to detail with a strong ability to prioritize and execute tasks effectively and efficiently
Relentless sense of urgency and deep curiosity to find solutions to drive business
Excellent communication and organizational skills
Keen ability to thrive in a fast paced, multi-tasking environment with shifting priorities
Considerable knowledge of retail systems, HR practices, and retail operations
Multi-lingual is beneficial
Must be eligible to work in the US


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